Staff Bios

Angela Smith
Angela Smith
Medina County Job Center and Operations Manager

Angela started with United Labor Agency in December 2013 as an Employment Specialist in Portage County. She moved to Summit County when ULA won the WIOA contract there in 2014, continuing to work directly with job seekers to assist them in achieving their career goals. When ULA won the WIOA contract in Medina in 2018, Angela was promoted to Job Center and Operations Manager at OhioMeansJobs|Medina County. In this role, she is the One-Stop Operator and also oversees all WIOA career and business services.

Angela holds a Bachelor of Arts in Sociology from the University of Cincinnati and a Master of Public Administration from Kent State University. Her previous experience includes child welfare, Social Security disability case management, and cognitive skills training.

Angela.smith@ulagency.org

330-441-5349

Mark Seifert
Mark Seifert
Cuyahoga County Program Supervisor

Mark began working at ULA in 2018 as an Employment Specialist. Drawing on more than two decades experience working in low income communities, Mark brought a strong desire to assist people overcome barriers that prevent them from entering the workforce. In 2019, Mark became a Community Development Coordinator and helped develop relationships with recovery service providers to reach people that had been impacted by opioids enter or re-enter the workforce. The Opioid Project quickly developed relationships with more than two dozen recovery community providers. Despite the pandemic, staff of the project were able to keep lines of communication open and used technology to continue assisting customers. In July, 2021, Mark became a Program Supervisor to assist with supervising the WIOA staff in Cuyahoga county.

Seifert holds a B.A in Urban Planning from Cleveland State University and a J.D. from Cleveland Marshall College of Law. Prior to coming to ULA, most of his career involved community organizing around various low-income housing and neighborhood development issues.

Lindsey Parada
Lindsey Parada
Cuyahoga County Project & Training Supervisor

Lindsey joined the United Labor Agency in 2014 as an Employment Specialist. Lindsey worked in that role for 3 years as she learned the ins and out of WIOA, best case management practices, and how to effectively career counsel and provide job search assistance.

 In fall of 2017, Lindsey began her role as the Wage Pathway Case Coordinator, a pilot project targeting young adults. This role developed Lindsey’s ability to work more independently as well as providing intensive assessment and barrier removal and employment plans. Lindsey acted as a liaison between referring facilities, public assistance programs, WIOA Youth partners, other community partners and OMJ|CC Business Services.

Once Wage Pathway ended, Lindsey moved into the role of Employment & Training Project Coordinator. This allowed Lindsey to lead and participate in new, temporary or pilot grant program groups, committees or general meetings. Lindsey became efficient in verifying and managing special grant eligibility and service delivery. While acting as the Employment and Training Project Coordinator, Lindsey led multiple programs that received accolades from the grant funding source, state, and Department of Labor.

In 2020, Lindsey began the role of Project & Training Supervisor. Lindsey oversees staff working as Training Specialists and Community Development Specialists to ensure successful service delivery and staff performance measures.

Lindsey holds a Bachelor’s Degree in Human Development & Family Studies with a concentration in case management from Kent State University.

Maura Gaul
Maura Gaul
Cuyahoga County WIOA Services Manager

Maura joined the United Labor Agency in April of 2013 as a member of the Job Seeker Services team.  Throughout her tenure with the agency, Maura has helped job seekers with job searching, resume writing, mock interviewing, identifying new career paths, and education funding.  In 2016, Maura took on a supervisory role, where she continues to assist staff with daily service delivery.

Maura holds a Bachelor’s degree from Cleveland State University – College of Liberal Arts and Social Sciences.  Social Services has been Maura’s passion during her working career.  Prior to joining ULA, she dedicated her time as a mental health caseworker, assisting the community with completing daily activities, finding housing, and medical care.

Maura.gaul@ulagency.org

216-777-8201

Nicholas Kapusinski
Nicholas Kapusinski
Summit County Program Manager

Nick started with the United Labor Agency in March of 2015 as a Recruiter on the Business Services Team in Summit County. As a Recruiter he helped link local job seekers to quality positions within local companies. Later, Nick moved into the Business Services Assistant Manager role where he managed a team of 3 Recruiters and ran the On-the-Job Training program- which helps employers train and retain new hires. He became the Program Manager in Summit County in February of 2020 where he oversees a staff of 14.

Nick holds a Bachelor’s degree in Psychology from the University of Akron. Prior to joining the United Labor Agency, he had longstanding retail experience with Hot Topic and American Eagle.

(330) 630-4604
nicholas.kapusinski@ulagency.org

Brian Coleman
Brian Coleman
Summit County Assistant Manager

Brian joined the United Labor Agency in February of 2014 as an Employment Specialist working directly with job seekers and individuals seeking training assistance in Portage and then later Summit County. In November of 2017 he accepted the role of Case Coordinator for the Wage Pathways program in Summit County, in which he helped disadvantaged youth ages 18 – 24 establish self-supporting careers. In November of 2018, Brian accepted the role of the newly-created position of Career Counselor working with both Summit & Medina County job seekers with high levels of education and professional experience. Brian was appointed to Business Services Assistant Manager in February of 2021 overseeing all employer engagement & supervising ULA Business Services staff in Summit County.

Brian holds a Bachelor’s degree in Marketing from DePaul University in Chicago, Illinois and a Master of Public Administration from Cleveland State University.

(330) 436-5247
brian.coleman@ulagency.org

Rachel Benders
Rachel Benders
Lake County Project Manager

Rachel has been part of the United Labor Agency team since July 2018 when she started as an Employment Specialist at OMJ|Cleveland-Cuyahoga. In Rachel’s first foray into case management and workforce development, she worked with a diverse representation of the region as she assisted job seekers attain their education and career goals. As Rachel grew in her understanding of WIOA policy and service delivery, she took on additional responsibility over her three years in Cuyahoga as the Lead Employment Specialist and then the Program Supervisor where she oversaw a team of 11 intake specialists and talent developers. In July 2021, Rachel joined the OMJ|Lake County team as the Project Manager. In this current role, she supervises a team 5 to in the delivery of job search assistance services, business services, and RESEA Program.

Rachel holds a Bachelor’s Degree in Economics from Washington College located in Chestertown, Maryland and a Master’s of Business Administration from Nova Southeastern University, located in Fort Lauderdale, Florida. Prior to joining ULA, Rachel worked in recruiter and executive search consultant for both contingent and retained search agencies sourcing candidates for heavy industrial manufacturers.

Rachel.benders@ulagency.org

440-350-4210

Sonya Starr Gant
Sonya Starr Gant
Cuyahoga County Job Center Manager

Pittsburgh Allegheny

Sonya Starr Gant has over 25+ years of diverse human resources and management experience, which spans start-ups and established organizations. She has extensive hands-on experience leading HR initiatives including policy design, compensation, performance management, recruiting, compliance reporting, HRIS implementations, HR workflow development, training and development, and benefits administration. Prior to joining United Labor Agency-OMJ|CC Sonya held human resource leadership positions for both profit and non-profit companies including Colorado Technical University as Director of Training and Development where she supported 180+ employees and partnered with Operating Unit leaders to ensure alignment of Admissions/HR strategies with business initiatives and goals. Her more recent role as Human Resources Manager with CEC Combustion Safety included management of the compensation program, Affirmative Action and EEO compliance, HRIS management, Strategic Recruitment and development of policy and procedures. Sonya was recently promoted to Project Director with United Labor Agency- PA CareerLink® Pittsburgh/Allegheny County.

Sonya attained the following degrees; MBA, in Human Resource Management, M.Ed., in Leadership in Educational Organizations, a MSM, in Project Management and an Executive MBA.

Sonya knows that people hire people, not resumes. Companies are not just looking for a set of qualifications that match a job description. To ensure a complete match, Sonya extensively interviews both companies and candidates to find out who they are and what they are looking for — as companies and as people.

Sonya brings an innate ability to effectively recruit, manage, train and develop organizational environments that transform cultures, build corporate alliances and infrastructures while engaging employees proactively.

Sonya is most fulfilled when helping people to grow professionally. Her vision and ability to nurture relationships lead to long-term solutions and success while delivering exceptional professional service, absolute confidentiality, and ethical values to both clients and candidates.

Sonya.gant@ulagency.org

216-777-8238

Don Graves
Don Graves
Cuyahoga County Business Services Manager

Don joined ULA in July 2010 as a Business Services Consultant serving employers and their workforce needs in Cuyahoga County.  Since that time he has grown within the agency, serving both job seekers and employers in many different front-line and leadership roles across several of ULA’s contracts.  Most recently Don was the Program Manager for ULA’s contract in Summit County before returning to Cuyahoga County in early 2021 when he stepped into the role of Business Services Manager, helping to redesign the department and leading a team of 11 staff.

Don holds a Bachelor’s degree in Economics from Heidelberg College and a MBA from Capella University.  His 19+ years of workforce and economic development experience have been attained serving the employers and job seekers in multiple counties across Northeast Ohio.

don.graves@ulagency.org

216-777-8171

David Megenhardt
David Megenhardt
Executive Director

David has been the Executive Director of the United Labor Agency since 1998. Prior to leading the agency, he held key positions, including Manager of Workforce Services, and created several programs designed to meet the needs of the community. David holds a Master’s Degree in English from Case Western Reserve University and a Bachelor’s Degree from Kent State University.

David is a founding member of Policy Matters Ohio a non-profit policy research organization founded in January 2000 to broaden the debate about economic policy in Ohio. He has been a board member of the Workforce Investment Board, Area 3 and the Governor’s Workforce Policy Board among several non-profit boards and government commissions as far ranging as a literary organization, a film development organization and a project focused on digital inclusion among others.

David.megenhardt@ulagency.org

216-816-1955

Ashley Crock
Ashley Crock
Human Resources Administrator

Ashley began with the United Labor Agency in June of 2007 as an Outreach Specialist. Throughout her tenure with the agency, she has worked with both job seekers and businesses. She has helped individuals by providing career counseling services to identify job opportunities and manage successful education tracks. In addition, she has worked as a recruiter, assisting businesses with placement services. She has served in the roles of Employment Specialist, Rapid Response Recruiter, and Business Services Recruiter, in Cuyahoga, Portage and Summit Counties. Currently, Ashley fulfills the role of Human Resources Administrator for the United Labor Agency.

Ashley holds a Bachelor of Arts in Art Education from Kent State University. Prior to joining the United Labor Agency, she taught Art at the middle school and elementary school levels.

Ashley.crock@ulagency.org

216-816-1952

Amy Emery
Amy Emery
Director of Strategic Partnerships

With her thirteen years of employment and human service experience, Amy has developed the ability to work with individuals of diverse backgrounds, life and professional experience to help them achieve career success. Since joining the United Labor Agency in 2004, Amy has grown from a case management role and now supervises a team of 12 case managers and influences service delivery and performance with her solid comprehension of WIA policy and empathy for the experience of the unemployed worker.

Amy holds a Bachelor’s degree in Social Work from Cleveland State University. Prior to joining the ULA Amy was a job developer with WorkTech, Inc. at Community Support Services (Akron, OH) and a placement consultant with TeleDevelopment, Inc.

amy.emery@ulagency.org

216-777-8170