Staff Bios
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David has been the Executive Director of the United Labor Agency since 1998. Prior to leading the agency, he held key positions, including Manager of Workforce Services, and created several programs designed to meet the needs of the community. David holds a Master’s Degree in English from Case Western Reserve University and a Bachelor’s Degree from Kent State University.
David is a founding member of Policy Matters Ohio a non-profit policy research organization founded in January 2000 to broaden the debate about economic policy in Ohio. He has been a board member of the Workforce Investment Board, Area 3 and the Governor’s Workforce Policy Board among several non-profit boards and government commissions as far ranging as a literary organization, a film development organization and a project focused on digital inclusion among others.
216-816-1955
David has been the Executive Director of the United Labor Agency since 1998. Prior to leading the agency, he held key positions, including Manager of Workforce Services, and created several programs designed to meet the needs of the community. David holds a Master’s Degree in English from Case Western Reserve University and a Bachelor’s Degree from Kent State University.
David is a founding member of Policy Matters Ohio a non-profit policy research organization founded in January 2000 to broaden the debate about economic policy in Ohio. He has been a board member of the Workforce Investment Board, Area 3 and the Governor’s Workforce Policy Board among several non-profit boards and government commissions as far ranging as a literary organization, a film development organization and a project focused on digital inclusion among others.
216-816-1955
Richard Goodrich joined the United Labor Agency in January 2021. He brings over 25 years of Non-Profit experience in workforce development, education and the explosives industry. He holds a bachelor’s degree in of Accounting from Edinboro University. As CFO, Richard is responsible for all of the fiscal operation of the agency with an annual budget of over seven million dollars.
216-816-1956
Richard Goodrich joined the United Labor Agency in January 2021. He brings over 25 years of Non-Profit experience in workforce development, education and the explosives industry. He holds a bachelor’s degree in of Accounting from Edinboro University. As CFO, Richard is responsible for all of the fiscal operation of the agency with an annual budget of over seven million dollars.
216-816-1956
Ashley began with the United Labor Agency in June of 2007 as an Outreach Specialist. Throughout her tenure with the agency, she has worked with both job seekers and businesses. She has helped individuals by providing career counseling services to identify job opportunities and manage successful education tracks. In addition, she has worked as a recruiter, assisting businesses with placement services. She has served in the roles of Employment Specialist, Rapid Response Recruiter, and Business Services Recruiter, in Cuyahoga, Portage and Summit Counties. Currently, Ashley fulfills the role of Human Resources Administrator for the United Labor Agency.
Ashley holds a Bachelor of Arts in Art Education from Kent State University. Prior to joining the United Labor Agency, she taught Art at the middle school and elementary school levels.
216-816-1952
Ashley began with the United Labor Agency in June of 2007 as an Outreach Specialist. Throughout her tenure with the agency, she has worked with both job seekers and businesses. She has helped individuals by providing career counseling services to identify job opportunities and manage successful education tracks. In addition, she has worked as a recruiter, assisting businesses with placement services. She has served in the roles of Employment Specialist, Rapid Response Recruiter, and Business Services Recruiter, in Cuyahoga, Portage and Summit Counties. Currently, Ashley fulfills the role of Human Resources Administrator for the United Labor Agency.
Ashley holds a Bachelor of Arts in Art Education from Kent State University. Prior to joining the United Labor Agency, she taught Art at the middle school and elementary school levels.
216-816-1952
Alicia is a Licensed Professional Clinical Counselor with a Supervisory endorsement (LPCC-S) from the Ohio Counselor, Social Worker, Marriage and Family Therapist Board (OCSWMFTB). She obtained her Masters Degree from Heidelberg University. She started her journey working in human services in 2007 working with victims of intimate partner violence and sexual assault. Since then, she has worked in private practice and community mental health settings working with individuals across the lifespan.
Alicia is currently the Clinical Director of the ULA Counseling Center. Alicia is passionate about trauma-informed care, person-centered treatment and delivering quality counseling services. She enjoys advocating for accessible and affordable services and supporting counselors/social workers with developing effective clinical skills and maintaining a positive work/life balance to avoid burnout.
216-815-1821
Alicia is a Licensed Professional Clinical Counselor with a Supervisory endorsement (LPCC-S) from the Ohio Counselor, Social Worker, Marriage and Family Therapist Board (OCSWMFTB). She obtained her Masters Degree from Heidelberg University. She started her journey working in human services in 2007 working with victims of intimate partner violence and sexual assault. Since then, she has worked in private practice and community mental health settings working with individuals across the lifespan.
Alicia is currently the Clinical Director of the ULA Counseling Center. Alicia is passionate about trauma-informed care, person-centered treatment and delivering quality counseling services. She enjoys advocating for accessible and affordable services and supporting counselors/social workers with developing effective clinical skills and maintaining a positive work/life balance to avoid burnout.
216-815-1821
With her thirteen years of employment and human service experience, Amy has developed the ability to work with individuals of diverse backgrounds, life and professional experience to help them achieve career success. Since joining the United Labor Agency in 2004, Amy has grown from a case management role and now supervises a team of 12 case managers and influences service delivery and performance with her solid comprehension of WIA policy and empathy for the experience of the unemployed worker.
Amy holds a Bachelor’s degree in Social Work from Cleveland State University. Prior to joining the ULA Amy was a job developer with WorkTech, Inc. at Community Support Services (Akron, OH) and a placement consultant with TeleDevelopment, Inc.
216-777-8170
With her thirteen years of employment and human service experience, Amy has developed the ability to work with individuals of diverse backgrounds, life and professional experience to help them achieve career success. Since joining the United Labor Agency in 2004, Amy has grown from a case management role and now supervises a team of 12 case managers and influences service delivery and performance with her solid comprehension of WIA policy and empathy for the experience of the unemployed worker.
Amy holds a Bachelor’s degree in Social Work from Cleveland State University. Prior to joining the ULA Amy was a job developer with WorkTech, Inc. at Community Support Services (Akron, OH) and a placement consultant with TeleDevelopment, Inc.
216-777-8170
Crystal Michel joined the United Labor Agency in January 2024 as the Senior Program Manager for Cuyahoga County. She brings with her ten years of nonprofit experience including program management, development, grant writing and management, marketing, and public relations.
Crystal holds a Master of Science in Nonprofit Management from Northeastern University. Prior to joining ULA, Crystal worked as the Manager of Development and Communications for Goodwill Industries EHOS, Council Coordinator for Huron County Family and Children First, and a Development Specialist for the March of Dimes. Crystal is also the Volunteer Director for the IRONMAN 70.3 Ohio triathlon located in Sandusky, Ohio.
216-777-8201
Crystal Michel joined the United Labor Agency in January 2024 as the Senior Program Manager for Cuyahoga County. She brings with her ten years of nonprofit experience including program management, development, grant writing and management, marketing, and public relations.
Crystal holds a Master of Science in Nonprofit Management from Northeastern University. Prior to joining ULA, Crystal worked as the Manager of Development and Communications for Goodwill Industries EHOS, Council Coordinator for Huron County Family and Children First, and a Development Specialist for the March of Dimes. Crystal is also the Volunteer Director for the IRONMAN 70.3 Ohio triathlon located in Sandusky, Ohio.
216-777-8201
Nick started with the United Labor Agency in March of 2015 as a Recruiter on the Business Services Team in Summit County. Later, Nick moved into the Business Services Assistant Manager role in 2018 where he managed a team of 3 Recruiters and then became the Program Manager in February of 2020 where he oversaw a staff of 14. As of 2024 he oversees both Benefit Bridge, a contract with Summit County Department of Job and Family Services supporting individuals that have received a reduction in SNAP benefits to move into self-sufficency, and Summit DD, focusing on recruiting for and retaining Direct Support Professionals.
Nick holds a bachelor’s degree in psychology from the University of Akron. Prior to joining the United Labor Agency, he had longstanding retail experience with Hot Topic and Things Remembered.
(330) 608-0871
Nick started with the United Labor Agency in March of 2015 as a Recruiter on the Business Services Team in Summit County. Later, Nick moved into the Business Services Assistant Manager role in 2018 where he managed a team of 3 Recruiters and then became the Program Manager in February of 2020 where he oversaw a staff of 14. As of 2024 he oversees both Benefit Bridge, a contract with Summit County Department of Job and Family Services supporting individuals that have received a reduction in SNAP benefits to move into self-sufficency, and Summit DD, focusing on recruiting for and retaining Direct Support Professionals.
Nick holds a bachelor’s degree in psychology from the University of Akron. Prior to joining the United Labor Agency, he had longstanding retail experience with Hot Topic and Things Remembered.
(330) 608-0871
Tim began working at the United Labor Agency in 2016, first as an Employment Specialist and then as a Business Service Consultant. In 2018 Tim helped pilot the Outreach Center department and oversaw a staff of six Outreach Specialists. In 2020 the department expanded to include video and media in order to support the agency’s digital media and marketing strategy.
Tim has also been involved in planning and organizing the Labor film series that has taken place at the Cleveland Museum of Art and Cleveland Cinematheque since 2017. Tim has a Bachelors in Liberal Arts with an emphasis in Media and Social Change from Antioch College ’08.
216-777-8238
Tim began working at the United Labor Agency in 2016, first as an Employment Specialist and then as a Business Service Consultant. In 2018 Tim helped pilot the Outreach Center department and oversaw a staff of six Outreach Specialists. In 2020 the department expanded to include video and media in order to support the agency’s digital media and marketing strategy.
Tim has also been involved in planning and organizing the Labor film series that has taken place at the Cleveland Museum of Art and Cleveland Cinematheque since 2017. Tim has a Bachelors in Liberal Arts with an emphasis in Media and Social Change from Antioch College ’08.
216-777-8238
Cordell E. Stokes has over twenty-five years of professional executive experience in non-profit, private sector management and governmental relations.
A Shaker Heights High School football and basketball varsity, Lake Erie League (LEL) standout, he accepted a full scholarship upon graduation to play football as a free safety for Central State University.
Later, Stokes decided to pursue his true passion to play collegiate basketball and accepted a basketball scholarship to Lakeland Community College in Mentor, Ohio where he was voted to second team all-conference by the conference coaches. Stokes then accepted a basketball scholarship to Point Loma Nazarene University in San Diego, California where he successfully completed his collegiate career as captain of the men’s basketball team and continued his basketball career through invitation into various west coast pro-am and oversea leagues. Stokes was inducted into the Shaker Heights High School Football Hall of Fame (Defense) in 1995.
His athletic accomplishments and educational attainment laid the foundation for his current business ownership as chairman and CEO for CLC Stokes Consulting Group, a national business development, corporate expansion and governmental relations firm headquartered in Cleveland, Ohio since 2015.
Through his firm, Stokes advises and guides corporate CEOs to expand their company and their services into major west coast cities including Phoenix, Arizona; Los Angeles, California; Las Vegas, Nevada and Houston, Texas. He also advises union trade associations, local, state and national candidates and or elected officials. In 2021, Stokes was recommended by Cuyahoga County Executive Armond Budish to serve on the Citizens Advisory Council on Equity (CACE) and received an unanimous vote of acceptance by the Cuyahoga County Council. He also serves on the (CACE) Criminal Justice sub-committee.
Stokes’ most fond career memories include his appointment in 1999 by the National Aeronautics & Space Administration (NASA) former administrator, Daniel S. Goldin, to serve as Business Consultant to NASA’s Minority Business Resource Advisory Committee (MBRAC). He was named co-chair to the HBCU sub-committee charged to attain and implement the administrators HBCU procurement inclusionary goals agency-wide. In 2006, Stokes was tapped to be a founding executive team member (Sr. Director) in the opening of the Las Vegas Clark County Urban League (LVCCUL). During his tenure at LVCCUL, Stokes secured through advocacy at the state legislature $500,000 from Ways Means and $350,000 from the State of Nevada.
Recruited back into the private sector in 2008, Stokes was named VP of Business Development & Governmental Relations for Las Vegas ‘s largest Black-owned insurance firm, Branch-Hernandez & Associates (BHA). While an executive at BHA, Stokes was contracted to perform advocacy roles for the Big “I” — The Independent Insurance Agents and Brokers ofAmerica (IIABA) on Ways and Means and Financial Services congressional committees. In 2010, Stokes expanded BHA into Cleveland, Ohio and Phoenix, Arizona where he was elevated to managing partner.
Politically, Stokes is proud to have been a founding member and spokesperson (2004-2009) for the very influential bi-partisan Caucus of African-American Nevadans (CAAN), a political action committee.
Stokes’ leadership has resulted in several awards and recognitions from around the country. His most memorable include the Cuyahoga Valley National Park Conservancy Diversity & Inclusion Visionary.
Cordell E. Stokes has over twenty-five years of professional executive experience in non-profit, private sector management and governmental relations.
A Shaker Heights High School football and basketball varsity, Lake Erie League (LEL) standout, he accepted a full scholarship upon graduation to play football as a free safety for Central State University.
Later, Stokes decided to pursue his true passion to play collegiate basketball and accepted a basketball scholarship to Lakeland Community College in Mentor, Ohio where he was voted to second team all-conference by the conference coaches. Stokes then accepted a basketball scholarship to Point Loma Nazarene University in San Diego, California where he successfully completed his collegiate career as captain of the men’s basketball team and continued his basketball career through invitation into various west coast pro-am and oversea leagues. Stokes was inducted into the Shaker Heights High School Football Hall of Fame (Defense) in 1995.
His athletic accomplishments and educational attainment laid the foundation for his current business ownership as chairman and CEO for CLC Stokes Consulting Group, a national business development, corporate expansion and governmental relations firm headquartered in Cleveland, Ohio since 2015.
Through his firm, Stokes advises and guides corporate CEOs to expand their company and their services into major west coast cities including Phoenix, Arizona; Los Angeles, California; Las Vegas, Nevada and Houston, Texas. He also advises union trade associations, local, state and national candidates and or elected officials. In 2021, Stokes was recommended by Cuyahoga County Executive Armond Budish to serve on the Citizens Advisory Council on Equity (CACE) and received an unanimous vote of acceptance by the Cuyahoga County Council. He also serves on the (CACE) Criminal Justice sub-committee.
Stokes’ most fond career memories include his appointment in 1999 by the National Aeronautics & Space Administration (NASA) former administrator, Daniel S. Goldin, to serve as Business Consultant to NASA’s Minority Business Resource Advisory Committee (MBRAC). He was named co-chair to the HBCU sub-committee charged to attain and implement the administrators HBCU procurement inclusionary goals agency-wide. In 2006, Stokes was tapped to be a founding executive team member (Sr. Director) in the opening of the Las Vegas Clark County Urban League (LVCCUL). During his tenure at LVCCUL, Stokes secured through advocacy at the state legislature $500,000 from Ways Means and $350,000 from the State of Nevada.
Recruited back into the private sector in 2008, Stokes was named VP of Business Development & Governmental Relations for Las Vegas ‘s largest Black-owned insurance firm, Branch-Hernandez & Associates (BHA). While an executive at BHA, Stokes was contracted to perform advocacy roles for the Big “I” — The Independent Insurance Agents and Brokers ofAmerica (IIABA) on Ways and Means and Financial Services congressional committees. In 2010, Stokes expanded BHA into Cleveland, Ohio and Phoenix, Arizona where he was elevated to managing partner.
Politically, Stokes is proud to have been a founding member and spokesperson (2004-2009) for the very influential bi-partisan Caucus of African-American Nevadans (CAAN), a political action committee.
Stokes’ leadership has resulted in several awards and recognitions from around the country. His most memorable include the Cuyahoga Valley National Park Conservancy Diversity & Inclusion Visionary.
Lindsey joined the United Labor Agency in 2014 as an Employment Specialist. Lindsey worked in that role for 3 years as she learned the ins and out of WIOA, best case management practices, and how to effectively career counsel and provide job search assistance.
In fall of 2017, Lindsey began her role as the Wage Pathway Case Coordinator, a pilot project targeting young adults. This role developed Lindsey’s ability to work more independently as well as providing intensive assessment and barrier removal and employment plans. Lindsey acted as a liaison between referring facilities, public assistance programs, WIOA Youth partners, other community partners and OMJ|CC Business Services.
Once Wage Pathway ended, Lindsey moved into the role of Employment & Training Project Coordinator. This allowed Lindsey to lead and participate in new, temporary or pilot grant program groups, committees or general meetings. Lindsey became efficient in verifying and managing special grant eligibility and service delivery. While acting as the Employment and Training Project Coordinator, Lindsey led multiple programs that received accolades from the grant funding source, state, and Department of Labor.
In 2020, Lindsey began the role of Project & Training Supervisor. Lindsey oversees staff working as Training Specialists and Community Development Specialists to ensure successful service delivery and staff performance measures.
Lindsey holds a Bachelor’s Degree in Human Development & Family Studies with a concentration in case management from Kent State University.
(216)777-8186
Lindsey joined the United Labor Agency in 2014 as an Employment Specialist. Lindsey worked in that role for 3 years as she learned the ins and out of WIOA, best case management practices, and how to effectively career counsel and provide job search assistance.
In fall of 2017, Lindsey began her role as the Wage Pathway Case Coordinator, a pilot project targeting young adults. This role developed Lindsey’s ability to work more independently as well as providing intensive assessment and barrier removal and employment plans. Lindsey acted as a liaison between referring facilities, public assistance programs, WIOA Youth partners, other community partners and OMJ|CC Business Services.
Once Wage Pathway ended, Lindsey moved into the role of Employment & Training Project Coordinator. This allowed Lindsey to lead and participate in new, temporary or pilot grant program groups, committees or general meetings. Lindsey became efficient in verifying and managing special grant eligibility and service delivery. While acting as the Employment and Training Project Coordinator, Lindsey led multiple programs that received accolades from the grant funding source, state, and Department of Labor.
In 2020, Lindsey began the role of Project & Training Supervisor. Lindsey oversees staff working as Training Specialists and Community Development Specialists to ensure successful service delivery and staff performance measures.
Lindsey holds a Bachelor’s Degree in Human Development & Family Studies with a concentration in case management from Kent State University.
(216)777-8186